FAQ

Have Any Questions?

IBFM's Common Questions

Do I need to provide a new barangay certificate if we will change our work address to a new one?

Yes, it is essential to obtain a new barangay certificate if you are changing your work address to a new location. Updating the certificate ensures that your records are accurate and up-to-date, reflecting the current and correct information regarding your place of work.

Is the employer responsible for filing my loan?

No, the responsibility for filing a loan rests with the individual borrower, not the employer. As he borrower, it is your responsibility to initiate and complete the loan application process. This involves filling out the necessary forms, gathering required documents, and submitting the application to the relevant institution.

Do I need to open a Payoneer account to get the incentives/commission?

Yes, to receive your incentives/commission, it is necessary to open a Payoneer account

If there are changes or updates in our profile, such as mobile numbers, government identification numbers, marital status, etc., where can we send them?

You can send it to hr@insboss.net

Can I request someone to pick up an item such as HMO card/prize on my behalf?

Yes, you need to send an authorization letter, and a copy of you and your representative’s valid
ID

What is Best Life Wellness Program (BLWP)?

The Best Life Wellness Program is a comprehensive wellness program designed for selected Maxicaremembers who are diagnosed with or are at risk of developing hypertension, diabetes, or high cholesterol.

What are the benefits I can get from enrolling in BLWP?

Free medicines including Amlodipine, Losartan, and over 30 other essential medicines delivered directly to your home Laboratory tests at your home or at a Maxicare Primary Care Clinic (PCC), Consultations with doctors from Maxicare’s Primary Care Network. Free consultations with our nutritionists, exclusive access to events designed for your end-to-end wellness.